US Standard Products
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US Standard Products Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
US Standard Products has 1.0 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Deny any unwanted orders and submit a scam complaint", "AVOID THIS COMPANY - VERY DISHONEST", "Tell them to stop scamming people and then hang up.", "DON’T SPEAK OR DO BUSINESS WITH THESE ***".
Most users ask US Standard Products for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
US Standard Products has 1.0 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Deny any unwanted orders and submit a scam complaint", "AVOID THIS COMPANY - VERY DISHONEST", "Tell them to stop scamming people and then hang up.", "DON’T SPEAK OR DO BUSINESS WITH THESE ***".
Most users ask US Standard Products for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Top US Standard Products Reviews
"This is a scam company"
US Standard Products is a scam company that will send invoices for products that were never ordered. The prices for the receivables is increased causing simple...
This is a scam company
- Scam company
Preferred solution: Full refund
User's recommendation: Deny any unwanted orders and submit a scam complaint
Ocala, Florida
Recruitment
Bath, Ohio
Scam!! Claim that we placed an order for their products after one of their sales reps called. No order was placed and they refuse to cancel the order - THAT WAS NEVER PLACED!
User's recommendation: AVOID THIS COMPANY - VERY DISHONEST
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Scammers
Same as everyone else. I received a random call from someone claiming to be with US Standard Products stating that we had purchased from them in the past and they wanted to send a free gift for our patronage.
I told them "sure, who doesn't like a free gift". They asked to verify the address, then they asked for a PO. I asked why they needed a PO and the guy said that their shipping dept needs a PO to process the shipment. I should have known better, but i gave him a PO.
Then he says that he would like to send us a "care package" with some safety glasses and marking paint. I said "ok, sounds good". At no point was any purchase discussed or agreed. I received the glasses and paint within a couple of days, but none of the other "free gifts" that were discussed.
Then a month later we receive a bill for over $600. I can go to Home Depot and buy the same stuff for $80.
Now i'm trying to return the items as they are still in the un-opened boxes, but US Standard Products will not respond by phone call or email. Scammers, how are businesses like this allowed to stay open.
Preferred solution: Full refund
User's recommendation: Tell them to stop scamming people and then hang up.
Atlanta, Georgia
I was scammed
User's recommendation: DON’T SPEAK OR DO BUSINESS WITH THESE ***
Burlington, Kansas
Bait & Switch Marketing Tactics
"Tommy" called me with a whole story of how they tried to send me marketing materials and it was returned so he needed my correct shipping address. Then we talked about sports.
Finally - 15 min later - he asked me what I used for floor dry and hand towels in my shop. With in 2 minutes he said "It was nice talking to you. Take down this address so you recognize it when it comes in the mail." Meaning I'm submitting an order and this will be your invoice.
I quite bluntly said "I am NOT placing an order and I am not accepting anything from you." To which he proceeded to plea and whine and basically beg offering to delay billing for 45 days just to make the sale. I don't respect people like this and will NEVER do business with US Standard Products again.
Preferred solution: Don't call me again
Chula Vista, California
Scammers!
This company called our main office and asked for our maintenance supervisor. This was an unsolicited call and they are not one of our vendors.
Unfortunately, they were able to reach our maintenance supervisor and proceeded to tell him an order we made was returned and they needed to verify the address. He mentioned that they made small talk and joked about Donald Trump and said they would send hats as a gift when the sent back the 'order'.
A little while later a large box was delivered to our corporate office. We determined we did not order the supplies in the box, so when we contacted the company and they refused to send a return label. Upon further research of the packing slip and the contents, they included a 50 lb 5 gallon tub of "Consumer Commodity 5 GAL Brilliant APC" which was not delivered (it wouldn't have fit in the box) but we were charged $299.75 for the non existent item.
We told them they can come and pick up the box because we were not going to pay to send something back that we did not order,
They then sent us an invoice totalling $989.67 for a case of aerosol cans, 2 cases of hand towels and the non-existent 5 gallon tub of Brilliant APC.
They have been calling and sending demand letters for payment ever since.
We have been steadfast in requiring a return label for shipping.
They are welcome to come and pick up the items that were delivered at any time, but to date, they have not.
Today I finally thought to check BBB and lo and behold...There they were with an F rating and a long list of similar complaints.
Would this be an FBI case since they are scamming from across state lines? One has to wonder.
FYI, US Standard Products, I know you read reviews here, please pick up your products.
WE DIDN'T ORDER THEM.
WE DON'T WANT THEM. WE WON'T PAY A DIME TO SHIP THEM.
WE ARE NOT WORRIED ABOUT YOU RUINING OUR CREDIT BECAUSE WE DID NOT APPLY FOR CREDIT WITH YOU.
We have a big enough office that they will sit in a corner until you decide to come get them.
In the meantime, I am filing a complaint with the BBB to add to the long list of complaints.
Hang up
- Total con job
Preferred solution: Full refund
US Standard Products is a Scam
Oh, by the way. Unless your company pays the initial exorbitantly priced invoice for products that you can purchase for about 1/16 of price, you're never going to receive any gifts. As a matter of fact you won't receive any gifts most likely until your company agrees...
This company contacts you as the purchasing agent and says that they were out there to see you a while ago but missed your connection. As an apology, they tell you they're coming back out to see you in our going to take you out to a nice lunch or dinner, in addition, they're going to send you out some gifts, most often sports memorabilia. Does this sound familiar? Once they get buddy buddy with you on the phone then they tell you all they're going to do today is send you out some Degreaser or safety goggles and then eat your purchase order number or authorization.
They tell you to keep the gift that they're going to send you between you and the salespeople so no one else has to know about it. When your company that's paying the exorbitant bills on products that you can purchase at one 16th of the price, and they find out that it's you that's pending tens of thousands of company dollars and you're getting kickbacks from US Standard products, chances are you going to get fired and brought up on conspiracy charges to defraud the company that you're working for. That's what happened to me A few years ago. Anytime any company has two perk you the buyer in order to do business with you should send millions of red flags up automatically.
They have telemarketers working for them all day long just dialing and trying to find the suckers or players out there that want to come up quick on the company's dime.
Don't fall for this ***. You'll end up hating your life.
these guys are up and running with a new way in,. They say that they have a package that was returned and they need to speak to the manager and they would get it ironed out.
I told them i could handle it and the guy asked my name(which like a bone head I gave him) and if they could give me the package specs, tracking numbers or something on the package, I could find out what was going on.. That guy transferred me over to another guy who started his speal about sending me a KC Chiefs jersey , that was conveniently returned to them, and he wanted to get that back out to me.
Whatever you do don't say the word "YES". Once I realized this was a scam I told them no thanks and hung up.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
SCAM company..
Preferred solution: have the items picked up and returned at your expense.. stop shipping items to this firm !
Long Beach, California
BE CAREFUL!!!!!!!!!!!
Preferred solution: Full refund
Saint-Georges, Quebec
SCAMMER
ALMOST SCAMMED
Ripped off
I sent the products back to US Standard Products, 41 Honeck St, Englewood NJ 07631 by Fedex and used their own address as a return address so they can't refuse it. I ALSO KEPT THE FREE GIFT!!!!!!
Replying to
Junk call said we had a refused package
West Bend, Wisconsin
SCAM - HANG UP ON US STANDARD PRODUCTS
I just got a call from them this morning 11/20/18 - now that I read these posts I think we got toner from them a year ago or more for 3-4 times what the normal price is on the invoice. They spoke to our receptionist, asked a few questions and took that as an approval to send the *** product.
Today they tried to send a "free" sports shirt. I should have hung up much sooner than I did.... they better not try to pull the same *** they did last time....
pathetic that some people end up resorting to this....last time I sent the package back refusing it and it worked out, but that it such a headache and I do not have time for that again..... they should be taken down for this ***
Called from a fake local number 910-405-**** and talked REAL fast about needing to talk to our operations manager/shipping manager of the plant. We are a small metal shop and no "operations" manager, so I asked what the call was about.
She said they tried to deliver a package to the business but it was returned. When I asked who the package was from and what the tracking number was, she transferred me to Dean who begin his introduction with a joke about Trump. Really? When I asked what the tracking number was he said he'd have to call me back.
I asked him, "Please do not call, again." I believe that covers me regarding the "DO NOT CALL LIST" request. We'll see.
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This is the address that we returned the items to: US Standard Products 6510 North West 21st Avenue Ft Lauderdale, Fl 33309 (2**) **4-8300 Be sure to include a copy of the invoice in the return package. Also, mail it in a method that you can track, or even require a signature. Otherwise they'll claim that they never received it and refuse a refund.
Do not pay the invoice and return the package(s) to 41 Honeck St., Englewood, NJ 07631 or 6510 NW 21st Ave, Fort Lauderdale, FL 33309. They will tell you over the phone that due to Covid policy they can not receive returns but paperwork nor website states that, just a scam to try to make you pay.
That company is listed as a shipping scammer on BBB and other websites. Lies and deception to make you feel obligated into getting ripped off.
Only time I fell for it, the sales person went so far as to say he'll have to get his collections department involved but also offered a 60% discount. Shipped it all back and no more phone calls.
Not sure how they get my cell number but they shipped out product and I've been asking for a return address, and they claim it's outside the return period. Thank you for posting these addresses.